We request you to go through our RETURN & EXCHANGE POLICY thoroughly for a hassle free shopping experience. Making a purchase signifies that you have accepted, understood, and agreed to adhere to the following terms and conditions:

- All items purchased on sale are not eligible for returns, refunds or exchanges.
- All items purchased using a coupon code are not eligible for returns, refunds or exchanges.
- All items with hand embroidery are not eligible for returns, refunds or exchanges as they are ‘Made to Order’. The return and exchange policy for such product is clearly mentioned on the product page.
- Gift boxes are not eligible for returns, refunds or exchanges.
- International orders are not eligible for returns, refunds, cancellations or exchanges.

REFUND POLICY:

We do not provide refunds on any of the orders.

EXCHANGE POLICY:

Products are eligible for exchange if - 

- they fall under the category of "Wrong Size/ Fit" (Size exchange).
- they fall under the category of "Defective/ Wrong Product" (Product exchange).
- they are not purchased on sale or using a coupon code.
- they are unused, unworn, unwashed and undamaged, with all labels and tags intact.
- we are informed within 3 days of delivery date.

    Exchange of a product can only be requested once.

    Please contact us on orders@pashaindia.com or +91 9166808404 to request for an exchange.

    Once we acknowledge your email, please courier the product back to us with your name, address, contact number, email and order ID mentioned on the parcel.

    We request you to keep the courier receipt with you safely as we won’t be responsible for any lost shipment. The cost of returning a product is to be borne by the customer.

    RETURN POLICY

    Products are eligible for return if - 

    - they fall under the category of "Wrong Color/ Style".
    - they are not purchased on sale or using a coupon code.
    - they are unused, unworn, unwashed and undamaged, with all labels and tags intact.
    - we are informed within 3 days of delivery date.

      Please contact us on orders@pashaindia.com or +91 9166808404 to request for a credit note.

      Once we acknowledge your email, please courier the product back to us with your name, address, contact number, email and order ID mentioned on the parcel.

      We request you to keep the courier receipt with you safely as we won’t be responsible for any lost shipment. The cost of returning a product is to be borne by the customer.

      Store credit will be the amount paid by the customer to purchase the product minus any shipping expense paid by Pasha India to receive the product. There will be no expiry date for the store credit.

      The store credit will be emailed to you once we receive the product and it clears the quality check.

      Here is our address:

      • Pasha
      • S-15 Mahaveer Marg
      • C-Scheme
      • Jaipur 302001
      • WhatsApp: +91 7877651552