SHIPPING POLICY

What is the cost of shipping?

• - Shipping is free for all orders above Rs. 2,000 within India.

How long will it take for the order to reach me?

• - Domestic orders take 7 to 14 days.
• - International orders take 14 to 21 days.

My order has been shipped. Can I track it?

• - Once the product has been dispatched, you will receive the tracking details via SMS & email from our shipping partners.
• - If you don’t receive any email, please contact us on orders@pashaindia.com or +91 9166808404.

CUSTOMS & DUTIES

Orders shipping to a destination outside of India may be subject to the import duties, fees and taxes of the destination country, which may be levied once the shipment reaches the destination country. We do not provide estimates of such duties, taxes and other charges as these are specific to each destination country and can vary over time.

Please note that the buyer is solely responsible for understanding and complying with the import requirements of the destination country. For more details, please consult your local customs office.

CANCELLATION

Please let us know if you’d like to cancel your order within 24 hours of placing an order. You can contact us on orders@pashaindia.com or +91 9166808404.

We request you to go through our RETURN & EXCHANGE POLICY thoroughly for a hassle free shopping experience Making a purchase signifies that you have accepted, understood, and agree to adhere to the following terms and conditions.

All items purchased on sale are non returnable, non refundable & non exchangeable.

All items purchased using a coupon code are non returnable, non refundable & non exchangeable.

All items with hand embroidery are non returnable, non refundable & non exchangeable as they are ‘Made to Order’. The return and exchange policy for such product is clearly mentioned on the product page.

International orders are not eligible for returns/cancellations or exchanges.

If you have received a damaged product or a wrong product, please contact us on orders@pashaindia.com or +91 9166808404 so we can exchange it immediately.

We do not provide refund/return on any products once sold.

If the size of the product doesn’t fit you, we can exchange it for another size given that the product was not purchased on sale or using a coupon code.

Please contact us on orders@pashaindia.com or +91 9166808404 within 3 days of delivery to request for an exchange. Once we acknowledge your email, please courier the product back to us. We request you to keep the courier receipt with you safely as we won’t be responsible for any lost shipment. The cost of return shipping is at the customer’s expense and is non-refundable.

If you don’t like the product, we can issue you a credit note given that the product was not purchased on sale or using a coupon code. Please contact us on orders@pashaindia.com or +91 9166808404 within 3 days of delivery to request for an exchange. Once we acknowledge your email, please courier the product back to us. We request you to keep the courier receipt with you safely as we won’t be responsible for any lost shipment.

Here is our address:

• Pasha
• S-15 Mahaveer Marg
• C-Scheme
• Jaipur 302001
• T: +91 9166808404

PLEASE NOTE:

Exchange can be done within 3 days from the date of delivery

Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact are eligible for exchange.

Please mention your name, address, number, email and order ID on the parcel along with the size needed.

You cannot exchange more than once.

Store credit will be the amount you paid to purchase the product minus the shipping amount that we paid. There will be no expiry date for the store credit. The store credit will be emailed to you once we receive the product and it clears the quality check.